服务条款

Article 1 (Purpose)

These Terms set out the conditions and procedures for using the franchise overseas-expansion matching service (the "Service") operated by ExpandGlobal (the "Company"), and the rights, obligations and responsibilities of the Company and its users.

Article 2 (Definitions)

The terms used in these Terms have the following meanings.

1. "Service" means the online matching service the Company provides so that Korean franchises can register brand information and users who wish to open a business overseas can search for brands by condition and send inquiries.
2. "Member" means a user who has agreed to these Terms and opened an account. Members are divided into prospective-owner members and franchise members.
3. "Prospective-owner member" means a member who wishes to open a franchise store overseas and who browses brands and sends inquiries.
4. "Franchise member" means a member who registers brand information and reviews the inquiries received.
5. "Partner account" means an account issued directly by the Company that can view only the items the Company designates for that account. Partner accounts are not created through the sign-up process.
6. "Brand information" means the brand name, industry, brand description, photographs, investment range, franchise type, target countries and similar information registered by a franchise member.
7. "Inquiry" means a consultation request that a user sends to the Company or to a particular brand through the inquiry form on the Service.
8. "Non-member" means a user who uses the Service without opening an account.

Article 3 (Posting and Amendment of the Terms)

The Company posts these Terms on the Service so that members can review them easily.

The Company may amend these Terms within the limits of applicable law. Where the Terms are amended, the Company announces the amended content and its effective date on the Service from seven days before that date. Where the amendment is unfavourable to members, the announcement is made from thirty days before that date.

A member who does not express refusal by the effective date of the amended Terms is deemed to have agreed to them. A member who does not agree to the amended Terms may terminate the service agreement.

Article 4 (Formation of the Service Agreement)

The service agreement is formed when a user agrees separately to these Terms and to the Privacy Policy, applies to join, and the Company accepts that application. Both consents are mandatory, and the Company records the time of each consent in the account information.

Sign-up requires email verification. A verification email is sent to the address entered at sign-up, and an account that has not completed verification is restricted from using the Service.

The Company may withhold or refuse acceptance of an application in any of the following cases.

• Where the application is made using another person's name or information
• Where the application contains false information
• Where a user whose service agreement was terminated under these Terms applies again
• Where an intent to obstruct the ordinary operation of the Service is apparent

Article 5 (Types of Member and Account Activation)

A prospective-owner member may use the Service from the moment email verification is completed.

A franchise member may publish a brand only after the Company's review following sign-up. A registered brand holds one of three states, pending review, approved or rejected, and only approved brands appear on the Service. Only the Company may change the review state and the reason for rejection; a franchise member may view the review state and the reason for rejection of their own brand.

Partner accounts are issued by the Company and may view only the items the Company designates for that account. A partner may not demand access to information beyond that designated scope.

Article 6 (Content of the Service)

The Company provides the following services.

• A brand list and brand detail pages, with search and filters by industry, investment range, target country and franchise type.
• A feature for saving brands of interest
• Receipt and relay of consultation requests submitted through the inquiry form
• Registration and editing of brand information by franchise members, and review of the inquiries received
• A personal page for each member

The Company may change the content of the Service and, where it does so, announces the change and its effective date on the Service.

Article 7 (Scope of Disclosure)

The Company discloses brand information only within the scope set out below, according to the status of the user. This scope is not merely a matter of what the screen shows; it is enforced at the database permission level.

The name, position, email address and telephone number of a brand contact are not disclosed to members or to non-members. These items are used solely for the purpose of relaying an inquiry to the brand concerned.

A business registration certificate submitted for review is not disclosed to any user; only the franchise member who submitted it and administrators may view it.

Store photographs are held in private storage and served to members through addresses that are valid only for a limited time. The main logo is held in public storage because it appears on list screens shown to non-members.

Article 8 (Registration and Review of Brand Information)

A franchise member may register and edit brand information. Responsibility for the accuracy and lawfulness of the registered information rests with the member who registered it.

The Company reviews the registered brand information and the submitted business registration certificate and either approves or rejects it. Where it rejects, it records the reason. A brand description may be up to 500 characters.

The Company may refuse to approve brand information, or discontinue the publication of information already approved, in any of the following cases.

• Where it contains content that is contrary to fact
• Where business eligibility cannot be confirmed from the documents submitted
• Where it contains content that infringes the rights of others or breaches the law
• Where the content is unrelated to the purpose of the Service

Article 9 (Receipt and Relay of Inquiries)

The contact details of a brand contact are not displayed on screen. A user may request a consultation from a brand only through the inquiry form.

An inquiry sent to a particular brand is relayed to the franchise member who registered that brand as soon as it is received. The contact email address receives only a notice that an inquiry has arrived; the name, email address, telephone number, country and inquiry content entered by the user are viewed by that member after signing in. Because this constitutes the provision of personal data between the user and another business operator, consent to it is obtained in the inquiry form. A general inquiry that does not name a brand is relayed to the Company's operational address.

Every inquiry is recorded on the Service together with the time of receipt and its processing state. Where the notification email fails to send, the inquiry is still treated as received, and the Company may identify the failure and act on it again.

To prevent indiscriminate repeat submissions, the Company accepts up to three inquiries per hour from the same email address or the same connection path. Beyond that limit, the user must try again later.

The Company only relays inquiries. Whether an inquiry receives a reply, and the content of that reply, is decided by the business operator that registered the brand concerned.

Article 10 (Obligations of Members)

A member must not do any of the following.

• Entering false information when applying to join or registering information
• Using another person's personal data or account
• Transferring or sharing an account with a third party
• Using information obtained through the Service commercially, or providing it to a third party, without the Company's consent
• Collecting information from the Service by automated means
• Obstructing the ordinary operation of the Service

A member must correct their account information when it changes, and the Company is not responsible for any disadvantage arising from a failure to do so.

Article 11 (Display of Amounts)

Investment amounts and budgets shown on the Service are displayed in both United States dollars (USD) and Korean won (KRW).

Conversion does not use a live exchange rate. A fixed band of KRW 1,500 to KRW 1,600 per US dollar is applied and the result is shown as a range. Amounts shown are therefore for reference only and may differ from an actual transaction or currency-exchange amount.

Article 12 (Multilingual Display and Machine Translation)

Interface text such as menus, buttons and guidance messages is translated in advance and provided by the Company.

Machine translation is planned for content registered by members, such as brand descriptions. That feature is not yet in use; when it is applied, a notice indicating machine translation will be shown alongside the content concerned.

Where a translation differs from the original, the Korean original governs. The Korean version of these Terms and of the Privacy Policy likewise governs.

Article 13 (Suspension of the Service)

The Company may temporarily suspend the Service for reasons such as equipment inspection, replacement, failure or loss of communications. Where advance notice is possible, it is announced on the Service.

The Company entrusts functions required to operate the Service, such as the database, authentication and email delivery, to external providers. A failure at an entrusted provider may restrict part of the Service.

Article 14 (Termination of the Service Agreement)

A member may request termination of the service agreement at any time. Termination requests are received at nick.choi@expandglobal.kr or through the inquiry form on the Service.

The Company may terminate the service agreement after prior notice where a member has breached these Terms. Where there is an urgent reason, such as infringement of another person's rights or a breach of the law, the Company may act immediately after giving notice.

On termination, a member's personal data is handled in accordance with the procedure set out in the Privacy Policy. Inquiry records already received remain, with the link to the sender's account severed.

Article 15 (Responsibility and Limitation of Liability)

The Company acts as an intermediary for brand information and inquiries and is not a party to any franchise agreement or investment decision made between members. The Company is not responsible for the performance or outcome of such an agreement.

The Company reviews the truthfulness of information registered by members, but that review does not warrant the completeness of the information or the performance of the business. Members are responsible for verifying matters themselves before entering into a franchise agreement.

The Company is not liable where it cannot provide the Service for reasons beyond its control, such as natural disaster, power failure or communications failure.

Article 16 (Intellectual Property)

Copyright and other intellectual property rights in the Service belong to the Company. Rights in the brand information and images registered by a member belong to the member who registered them, and the member consents to the Company using and translating them within the scope of providing and promoting the Service.

A member may not reproduce, distribute or publish information obtained from the Service, or allow a third party to use it, without the Company's prior consent.

Article 17 (Governing Law and Dispute Resolution)

The laws of the Republic of Korea apply to these Terms and to use of the Service.

Where a dispute arises between the Company and a member, the parties shall resolve it through good-faith consultation. Where consultation does not succeed, either party may bring an action before the court having jurisdiction under the Civil Procedure Act.

Addendum (Business Information and Effective Date)

These Terms apply from 1 August 2026.